Terms & Conditions

Terms & Conditions for Testing Coordination Services

Last updated: September 2026

These Terms and Conditions govern analytical testing coordination, documentation and report verification services provided under the Human Age Labs name.

1. Operator

Human Age Labs is operated by:

Larissa Bubka
Lozovetska St, 13,
Ternopil, Ternopil Oblast,
Ukraine, 46002

Email: contact@humanagelabs.com

2. Scope

Human Age Labs provides analytical testing coordination services.

Human Age Labs is not an analytical laboratory and does not itself perform laboratory measurements.

Analytical testing is carried out by independent third-party laboratories.

Human Age Labs may coordinate:

  • analytical scope selection;
  • sample submission;
  • laboratory communication;
  • third-party testing;
  • analytical documentation;
  • standardized report preparation;
  • Certificate of Analysis documentation;
  • report verification;
  • communication concerning results.

3. Business and research use

Human Age Labs services are intended primarily for:

  • businesses;
  • research organisations;
  • laboratories;
  • professional customers;
  • organisations conducting research or quality-control activities.

Unless expressly agreed otherwise, Human Age Labs does not provide clinical or diagnostic laboratory services to consumers or patients.

4. Independent third-party laboratories

All underlying laboratory analysis is performed by independent third-party analytical laboratories.

The performing laboratory may vary depending on:

  • requested analytical method;
  • required instrumentation;
  • sample type;
  • technical requirements;
  • laboratory availability;
  • location;
  • turnaround requirements.

Human Age Labs does not operate or control the analytical instruments used by the performing laboratory.

5. Laboratory-generated data

Analytical measurements, chromatograms, spectra, purity values, identity findings and other analytical results are generated by the independent laboratory performing the relevant analysis.

Human Age Labs may receive these results and associated documentation from the performing laboratory.

Human Age Labs may organize, transcribe, reproduce and present laboratory-generated information in a standardized Human Age Labs report or Certificate of Analysis format.

Human Age Labs does not change the underlying laboratory-reported analytical values or findings when transferring them into its standardized reporting format.

6. Human Age Labs report format

A report carrying Human Age Labs branding does not mean that Human Age Labs performed the laboratory measurement.

The purpose of the Human Age Labs report format is to provide consistent:

  • documentation;
  • sample identification;
  • presentation;
  • analytical referencing;
  • verification.

Where applicable, the report may include or refer to the independent laboratory’s own report reference or supporting analytical documentation.

7. Enquiries and formation of an arrangement

Submitting:

  • a website form;
  • an email;
  • a sample request;
  • a quotation request;

does not automatically create a binding agreement.

Human Age Labs may first review:

  • the requested analytical method;
  • sample type;
  • sample quantity;
  • laboratory availability;
  • technical feasibility;
  • shipping requirements.

The applicable arrangement is confirmed once the scope and relevant conditions have been communicated and accepted.

8. Relationship with the performing laboratory

Depending on the particular arrangement, laboratory services may be:

  • arranged directly between the customer and the performing laboratory; or
  • coordinated by Human Age Labs on behalf of the customer.

The applicable quotation, confirmation or other written communication may specify the relevant arrangement.

In either case, Human Age Labs does not become the laboratory performing the underlying analytical measurement merely because it coordinates communication, documentation or payment.

9. Laboratory and third-party costs

Analytical testing may involve third-party laboratory, shipping, preparation or other external costs.

Where Human Age Labs facilitates, collects or forwards such costs, this does not mean that Human Age Labs performed the laboratory service.

Applicable costs and payment arrangements will be communicated before laboratory work is commissioned.

10. No implication of accreditation

Human Age Labs does not represent that a laboratory holds a particular:

  • accreditation;
  • certification;
  • licence;
  • regulatory approval;
  • GMP status;

unless such status is expressly stated and supported by relevant documentation.

Customers should rely only on accreditation or certification information specifically documented for the performing laboratory.

11. Sample submission

Customers must follow the relevant sample-submission instructions.

The customer is responsible for:

  • accurately describing the submitted material;
  • providing information reasonably necessary for the requested analysis;
  • ensuring lawful possession of the sample;
  • ensuring lawful shipment of the sample;
  • complying with applicable transport and packaging requirements;
  • declaring relevant hazards or special handling requirements.

Human Age Labs or the performing laboratory may reject material that is:

  • incorrectly declared;
  • unsafe to handle;
  • inadequately packaged;
  • unlawful to possess or transport;
  • unsuitable for the requested analysis.

12. Restricted sample information

Customers should not provide:

  • patient information;
  • personal medical information;
  • medical records;
  • identifiable clinical information;
  • unnecessary sensitive personal data.

Human Age Labs does not provide a clinical or diagnostic laboratory service.

13. Analytical scope

Different analytical methods measure different characteristics.

For example:

  • chromatographic methods may provide information concerning purity;
  • mass-spectrometric methods may provide information concerning molecular identity or mass;
  • quantitative methods may provide information concerning amount or concentration.

Results must be interpreted according to the scope and limitations of the actual analytical method used.

A result from one method must not automatically be interpreted as evidence of a characteristic that was not measured.

14. Purity results

Where a purity value is stated in a Human Age Labs report, the value is based on analytical data reported by the independent laboratory performing the relevant analysis.

Human Age Labs does not independently recalculate or modify the laboratory-reported purity value except where purely presentational formatting is necessary.

Any purity result must be interpreted according to the analytical method, sample preparation and limitations applicable to the relevant laboratory analysis.

15. Turnaround times

Any turnaround time communicated before analysis is an estimate unless expressly stated otherwise.

Testing may be affected by:

  • sample transport;
  • laboratory capacity;
  • analytical complexity;
  • instrument availability;
  • maintenance;
  • repeat analysis;
  • quality review;
  • customs;
  • external events beyond reasonable control.

Human Age Labs does not guarantee an estimated turnaround time unless a binding deadline has expressly been agreed.

16. Sample consumption

Analytical testing may consume, alter or destroy part or all of a submitted sample.

Human Age Labs cannot guarantee that residual material will remain following laboratory analysis.

17. Residual sample material

Residual material may be retained by the performing laboratory temporarily for:

  • technical review;
  • repeat analysis;
  • quality-control purposes;
  • investigation of analytical questions.

Unless return has been expressly agreed in advance, residual material may later be disposed of according to the performing laboratory’s procedures.

18. Analytical reports

Analytical results relate exclusively to:

  • the sample actually analysed;
  • the analytical method applied;
  • the analytical conditions;
  • the scope stated in the relevant documentation.

Results must not automatically be extrapolated to:

  • another vial;
  • another unit;
  • another sample;
  • another batch;
  • another manufacturer;
  • another supplier;
  • another product.

19. Certificates of Analysis

Human Age Labs may provide a standardized Certificate of Analysis or analytical report based on analytical data generated and supplied by the independent laboratory performing the relevant analysis.

The Human Age Labs report format is a documentation and verification format.

It does not imply that Human Age Labs performed the underlying measurement.

Where appropriate, Human Age Labs documentation may include:

  • sample reference;
  • sample or batch information;
  • analytical method;
  • purity result;
  • analytical findings;
  • analysis date;
  • verification reference;
  • relevant laboratory information.

20. Report accuracy

Human Age Labs seeks to reproduce laboratory-generated results accurately in its standardized documentation.

If a transcription, formatting or administrative error is identified, Human Age Labs may issue corrected documentation.

The underlying laboratory data take precedence in the event of an identified transcription discrepancy.

21. Corrected and superseded reports

Where a report is corrected, Human Age Labs may:

  • issue a replacement report;
  • mark a previous version as superseded;
  • update the verification record;
  • withdraw an incorrect version from public verification.

Corrections to presentation or transcription do not permit alteration of the underlying laboratory-generated analytical findings.

22. Public verification

Human Age Labs may assign a unique verification reference to an analytical report.

The verification system is designed to establish whether a displayed document corresponds to analytical documentation held under that Human Age Labs reference.

Verification does not independently establish:

  • identity of a seller;
  • ownership of a sample;
  • chain of custody outside the documented submission;
  • identity of another product;
  • equivalence of another vial;
  • equivalence of another batch.

23. Research use only

Unless expressly stated otherwise, materials covered by Human Age Labs analytical coordination and reporting are treated as research-use materials.

Analytical documentation does not establish that a substance is:

  • approved for human use;
  • approved for veterinary use;
  • suitable for administration;
  • medically effective;
  • safe;
  • authorised for diagnostic use;
  • authorised for therapeutic use.

24. No medical advice

Human Age Labs does not provide:

  • medical advice;
  • veterinary advice;
  • diagnosis;
  • treatment recommendations;
  • dosing recommendations;
  • prescribing information;
  • clinical interpretation.

Analytical results should not be interpreted as medical or clinical advice.

25. No determination of safety or efficacy

A purity value, identity result or other analytical finding does not by itself establish:

  • safety;
  • efficacy;
  • sterility;
  • absence of contaminants not included in the testing scope;
  • regulatory approval;
  • suitability for human use.

Only characteristics actually included in the analytical scope should be inferred from the report.

26. No guarantee of expected result

Human Age Labs does not guarantee that an analysis will:

  • produce a particular purity value;
  • confirm the submitted material’s stated identity;
  • meet customer expectations;
  • support a commercial claim;
  • satisfy a regulatory authority;
  • produce a particular commercial outcome.

Analytical testing exists to determine the analytical result produced from the submitted sample.

27. Use of reports

Customers may use analytical documentation for lawful:

  • research;
  • quality-control;
  • documentation;
  • commercial due diligence;
  • internal purposes.

Reports must not be altered or presented in a way that materially misrepresents:

  • the sample tested;
  • analytical method;
  • laboratory result;
  • purity value;
  • identity finding;
  • performing laboratory;
  • scope of analysis;
  • verification status.

28. Misuse of verification

Human Age Labs may suspend, amend or withdraw public verification where it reasonably believes that:

  • a report has been falsified;
  • documentation has been materially altered;
  • a verification reference is being used misleadingly;
  • a report is being attributed to a sample or batch that was not tested;
  • Human Age Labs branding is being used to make unsupported analytical claims.

29. Technical questions

Questions concerning analytical findings should include the relevant:

  • Human Age Labs verification reference;
  • report number;
  • sample identifier.

Where required, Human Age Labs may forward technical questions to the independent laboratory that performed the analysis.

30. Complaints

Questions or complaints concerning Human Age Labs coordination, documentation or verification services should be sent to:

contact@humanagelabs.com

Questions relating directly to the underlying laboratory measurement may require review by the laboratory that performed the analysis.

Human Age Labs may assist in coordinating such communication.

31. Confidentiality

Human Age Labs will take reasonable measures to protect non-public information received in connection with an analytical testing request.

Information may be disclosed to:

  • the performing laboratory;
  • technical service providers;
  • shipping or logistics providers where necessary;
  • professional advisers;

to the extent reasonably required to provide or administer the requested service.

Personal information is handled in accordance with the Human Age Labs Privacy Policy.

32. Public reports and personal information

Human Age Labs seeks to avoid including unnecessary personal customer information in publicly verifiable analytical reports.

Public reports should generally use:

  • sample references;
  • report references;
  • batch references;

rather than names, private addresses or personal contact information.

33. Intellectual property and documentation

Human Age Labs branding, website content, report layouts, verification interfaces and original explanatory materials may be protected under applicable intellectual-property law.

Laboratory-generated reports, chromatograms, spectra and other third-party materials may remain subject to the rights of the relevant laboratory or other rights holder.

34. Liability

Human Age Labs is responsible for its own coordination, documentation and verification activities in accordance with applicable law.

Because the underlying analytical measurements are performed by independent third-party laboratories, Human Age Labs does not itself operate, maintain or control the analytical instruments used to generate laboratory results.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

To the extent permitted by applicable law, Human Age Labs is not responsible for losses resulting from:

  • inaccurate information provided by the customer;
  • misuse of analytical documentation;
  • extrapolation of results to untested material;
  • alteration of reports by third parties;
  • use of analytical results as medical advice;
  • unsupported regulatory or safety claims made by a customer or third party.

35. Events outside reasonable control

Human Age Labs is not responsible for delays or failure caused by circumstances outside its reasonable control, including:

  • laboratory equipment failure;
  • transport disruption;
  • customs delays;
  • infrastructure disruption;
  • power outages;
  • cyber incidents affecting third parties;
  • government restrictions;
  • war or hostilities;
  • force majeure events.

36. Data protection

Personal information processed in connection with Human Age Labs services is handled in accordance with the Human Age Labs Privacy Policy.

37. Applicable law

Human Age Labs is operated by a legal entity established in Ukraine.

These Terms and Human Age Labs coordination services are governed by applicable Ukrainian law, subject to any mandatory law that cannot legally be excluded.

38. Dispute resolution

The parties should first attempt to resolve any disagreement concerning Human Age Labs services through direct written communication.

Where a dispute cannot be resolved amicably, it will be handled by the competent court or other competent authority determined by applicable law.

39. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain effective to the extent permitted by applicable law.

40. Changes to these Terms

Human Age Labs may update these Terms to reflect changes in:

  • services;
  • laboratory arrangements;
  • reporting procedures;
  • verification systems;
  • applicable law.

The current version will be published on humanagelabs.com.

41. Contact

Questions concerning these Terms may be sent to:

contact@humanagelabs.com